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Tuesday, October 7 • 3:15pm - 4:15pm
Case Study: Changing from an In House Caging Operation to an Outsourced Model

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In this changing world, what was once acceptable operation practices are no longer. Now the need for accountability is a requirement as it relates to best practice standards surrounding the protection of donor data, payment information, and web security. These requirements have caused a growing trend of outsourcing payment operations to third party vendors. This presentation will review specific case studies of two Catholic organizations that went from an in house to outsourced caging operation. We will review what the driving factors to outsource were, lessons learned, benefits realized, and highlight specific items in their current process.

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Moderators
SM

Sr. Mary Paul Asoegwu

Director of Development, Daughters of Divine Love Congregation

Speakers
avatar for Ryan Butts, CFRE

Ryan Butts, CFRE

Vice President for Institutional Advancement, Mundelein Seminary
As Vice President for Institutional Advancement for the University of Saint Mary of the Lake/Mundelein Seminary, Ryan oversees all fundraising and marketing efforts for the largest Catholic graduate seminary in the United States. In addition, Ryan is a board member for the National... Read More →
avatar for Paulette Karas, FMS, CFRE

Paulette Karas, FMS, CFRE

Co-director of Development, The Marist Brothers
Paulette has been with the Marist Brothers, NCDC Active Member, since the inception of their development.  Together with Br. Hugh Turley, Paulette co-directs a comprehensive development and fundraising program for the Province of the United States.  Paulette is a CFRE and currently... Read More →
avatar for Tiffany Fortier

Tiffany Fortier

Vice President of Sales, Marketing, Client Relations, FISC Solutions
Tiffany Fortier serves as Vice President of Sales, Marketing and Client Relations at FISC Solutions, a nationwide back office processing service company. She is responsible for the overall coordination, management, and leadership of FISC’s sales, marketing, and client relation divisions... Read More →


Tuesday October 7, 2014 3:15pm - 4:15pm
Salon B

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